Returns, Refunds & Cancellations

Returns, Refunds & Cancellations

Eligible online consumer purchases are handled in accordance with applicable UK statutory rights.

Physical goods

Contact us promptly if you wish to cancel or return an eligible item. Statutory exceptions may apply.

Services

If a customer asks for a service to begin during a statutory cancellation period, cancellation rights may be affected and payment may be due for work already performed where applicable legal requirements have been met.

Digital content

Immediate digital supply should only be enabled after the checkout process has been configured to obtain any consent and acknowledgement required by UK consumer law.